Privacy
Privacy Policy
Comb Hub Online Store Terms and Conditions, effective 17 June 2026
Comb Communications (Pty) Ltd respects your privacy and processes store information for account, order, payment, delivery, support, security, and legal purposes.
Personal Information We Collect
- Name, surname, company name, email address, phone number, and password credentials
- Delivery and billing addresses
- Trade-application details such as VAT number, company registration number, website, and business notes
- Order, quote, payment status, delivery, and support information
- IP address, browser details, cookies, security signals, and anti-bot verification data
How We Use Information
- To create and manage store accounts
- To process orders, quotes, payment handoffs, delivery, collection, returns, and warranty support
- To send transactional emails such as account verification, order confirmation, quote, collection, and payment instructions
- To review trade applications and maintain pricing tiers
- To protect the store against abuse, fraud, spam, and security incidents
- To meet accounting, tax, legal, and operational record-keeping obligations
Payment, Courier, and Service Providers
Card or hosted payment details are handled by the relevant payment provider, such as PayFast or Ozow. The store does not store full card details.
We may share necessary information with payment providers, courier companies, email providers, hosting providers, anti-bot or security services, professional advisers, and authorities where required by law.
Cookies and Store Sessions
The store uses cookies and similar technologies for essential functions such as cart sessions, sign-in sessions, checkout, security, and abuse prevention. Browser settings may allow you to restrict cookies, but doing so can affect store functionality.
Security
We use reasonable technical and organizational safeguards to protect store information. No internet transmission or storage system can be guaranteed to be completely secure.
Your Requests
You may request access to, correction of, or deletion of your personal information where applicable. You may also object to direct marketing. Requests can be sent to info@comb-communications.com.
Contact Details
- Comb Communications (Pty) Ltd
- Unit 21, Allandale Exchange, Morkels Close, Midrand
- Tel: +27 (0)11 089 5800
- Email: info@comb-communications.com